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Terms and Conditions

Terms and Conditions

Top Hampers Limited Terms and Conditions

Welcome to Top Hampers Limited. These terms and conditions govern your use of our site and your dealings with Top Hampers Limited (“we”, “us”). Our registered office is at 20-22 Wenlock Road, N1 7GU, and we operate from 11 Palmyra Square, The Cultural Quarter, South Warrington, WA1 1BL. We are registered in England and Wales under company number 15155070.

Changes to Terms

We might change these terms now and then, and we’ll put those changes on our site.

Acceptance of Terms

By buying from Top Hampers Limited, through our site or otherwise, you’re agreeing to these terms. If you’re buying on behalf of an organisation, you confirm you have the authority to do so. You also guarantee that any information you give us, personal or organisational, is spot on.

Use of Website

You must only use our site legally. By using our site, you agree to stick to all laws and not to upload or transmit anything dodgy. We link to other sites for convenience but we’re not responsible for their content.

Privacy and Data Protection

We’re serious about your privacy. We handle your personal data according to current data protection laws. Check out our Privacy Policy for the details.

Online Security

We take internet fraud seriously and might do checks to confirm your transaction.

Eligibility to Purchase

To buy from our site, you must be over 18 and give us correct details. We reserve the right to refuse service if we’re suspicious.

Ordering Process

Your order is subject to our acceptance and the availability of the product. A contract between us is formed when we confirm your order by email.

Order Cancellation by Us

We can cancel orders for various reasons, like stock issues or pricing errors.

Your Right to Cancel

You’ve got 14 days to return your purchase if you’re not happy, provided the goods are as new. Some items can’t be returned unless they’re faulty.

Delivery Information

We aim to deliver promptly but can’t guarantee delivery times. See our website for our delivery policy.


You don’t own the goods until we’ve been paid in full. We accept various payment methods.


Our liability for any loss due to us breaching these terms is limited to the purchase price of the product.

Competitions and Promotions

Any competitions or promotions we run are subject to additional terms.

Reviews and Content

By posting content or reviews, you’re allowing us to use that content as we see fit.

Promotional Codes

Promotional codes have specific terms of use.


If any part of these terms is unenforceable, the rest still applies.


If we ignore a breach by you, it doesn’t mean we’ll ignore future breaches.

Entire Agreement

These terms represent the whole agreement between you and us.

Governing Law and Jurisdiction

These terms are governed by English law and the English courts have exclusive jurisdiction.

Important Information

Please consume perishable items quickly. Be aware of allergens. Age restrictions apply to alcohol. Our delivery policy gives more details on delivery. VAT is included in prices where applicable. For corporate hampers VAT is in addition, and prices may vary according to quantities ordered, and this will be communicated prior to placing an order. We might substitute items in hampers. Gift messages are included with orders. All website content is ours. We take complaints seriously and value feedback.

For more info, visit our site or get in touch with our customer service team at smiles@tophampers.com